Privacy Policy
Last updated: October 24, 2026
What we collect
- The photos you choose (the originals) and the restored results.
- Account details: email, display name; if you sign in with LINE, the identifier and display name LINE provides.
- Purchase records: which credit pack you bought, when, and how much.
- Device and usage data: app version, operating system, error logs.
- We do not collect your contacts, location, other photos in your gallery, or advertising IDs.
How your photos are handled
- Your photos are used for that one restoration and nothing else.
- While a restoration runs, the photos are held temporarily in encrypted cloud storage in the Asia-Pacific region; download links expire after 6 hours.
- Restoration runs in an isolated environment that only handles that one photo. It cannot see your account or any other photos.
- Finished results are stored so you can download and keep them, then deleted automatically after the retention period.
Retention: 7 days
- Originals and results are deleted automatically within 7 days without further notice. Please save them to your phone before then.
- Account and purchase records are kept while your account exists, or longer where tax law requires it.
- We do not offer long-term cloud backup.
What we promise not to do
- We do not train AI models on your photos.
- We do not sell, trade, or rent your photos or personal data.
- We do not run ads, and we do not hand data to advertisers.
Third-party services
- Cloud storage provider: temporary storage of photos and results (encrypted in transit, deleted after 7 days), acting only on our instructions.
- Payment provider: processing payments. We never store your card number.
- Apple / Google push notifications: delivery of completion notices; only a device token is involved, never a photo.
- LINE (if you choose LINE sign-in or notifications): sign-in and notifications.
Your rights
- View and download your results in the app at any time within the 7-day window.
- Delete your account in the app; this removes your account data and the related photos.
- Ask for a copy of, correction of, or details about your account and purchase data — email [email protected].
Security and international transfers
- Everything is encrypted in transit with TLS, and job data in our database is stored encrypted.
- Our servers are in Germany and our cloud storage is in the Asia-Pacific region. We require the same level of protection through contracts and technical measures.
Changes to this policy
- If this policy changes in a meaningful way, we will tell you clearly inside the app. Continuing to use Tazvi means you accept the updated policy.